He should have quit while he was ahead. This is a huge example of "foot in the mouth" disease and he has it bad. Really dumb decision to go on International TV and insult the very customers you rely on to buy your product.
http://www.today.com/style/lululemon-co ... 8C11547236
A few months back, Lululemon Athletica’s too-sheer yoga pants transformed some women’s workouts into unintentional peep shows. This week a company co-founder spoke out about the fabric flap, calling it a “mistake” on Lululemon’s part and also attributing some of the problems to certain women’s body types.
“Frankly, some women’s bodies just don’t actually work” for the yoga pants, Chip Wilson said Tuesday in an interview on Bloomberg TV’s “Street Smart” program.
They don't work for some women’s bodies,” Wilson continued. “It’s really about the rubbing through the thighs, how much pressure is there over a period of time and how they much they use it.”
Problem is the complaining customers are from the tiny to large build and all have the same complaint. . From what I saw of the TV news on various channels today is the women they interviewed all said they will take their business elsewhere. Clearly Lululemon doesn't want or need their business.
The first time this came out, they gave people the chance to return them for a refund. Then they said they solved the problem with the new batch, except the new batch is still see through when you walk around in them or work out.
Way to go. Insult the paying customers isn't the best way to get them into the stores to spend money. Even the interviewer looked surprised when he started the insults.